The EU General Data Protection Regulation (GDPR) includes rules on giving privacy information to anyone using our online services. Further information about your rights under GDPR can be found at www.ico.org.uk
This site is provided and supported by Medicinechest Ltd for Nationwide Care Pharmacy.
You can contact our DPO by wiriting to Medicinechest Ltd, St. Mary's Court, The Broadway, Amersham, Buckinghamshire HP7 0UT
Where enabled, the online shopping function on this site is provided by HI Weldrick Ltd whose DPO you can contact in writing, c/o Data Protection Officer, Unit 3B White Rose Park, Ten Pound Walk, Doncaster, South Yorkshire DN4 5FB
- Nationwide Care Pharmacy, Medicinechest Ltd and HI Weldrick Ltd take your privacy and data protection very seriously.
- Registration on this site is only requested if either online shopping or online nhs repeat prescription ordering is enabled on the site and used by you.
Medicinechest Ltd is your Data Processor for the purposes of providing the services available on this site - nhs online repeat prescription ordering and online appointment booking, the registered user information database.
- Where enabled our online retail sales are processed and filled on our behalf by HI Weldrick Ltd
- HI Weldrick Ltd is your Data Controller for the purposes of processing your online retail orders where shopping is available on website.
- Medcinechest Ltd and HI Weldrick Ltd privacy policies are available here and here.
- Your personal information is stored encrypted on servers in the UK and the EEA. Medicinechest Ltd may at times process or transfer your personal information outside the UK (and possibly to places outside the European Economic Area) to deliver site and app services, for example to process email and push notification updates. Medicinechest Ltd shall take reasonable steps to ensure that any transfer of your personal information to a country or territory outside the European Economic Area, whose laws may provide for a lesser standard of protection for your personal information than that provided under European law, shall have adequate protection (such as model contractual arrangements as approved by the EU).
- We will otherwise never pass, sell or share your personally identifiable data to third parties except when legally required to do so or when you have specifically given us consent to do so.
You may review, edit, or soft delete your information at any time. ( Nationwide Care Pharmacy and HI Weldrick Ltd are obliged to keep some data for certain periods of time for the purposes of patient safety, professional pharmacy regulations and NHS record keep and business processing and Medicinechest Ltd may also have to retain your data for those purposes only.)
- If you use the online shopping facility you will receive email updates on your order.
- If you use the online nhs repeat prescription facility on this site you will receive email updates on your prescription request and automated email reminders if you request them. If you use the MyPrescriptions mobile app for Android or IOS, in addition to email updates and reminders, you will receive push notification updates on your request and push notification re-order reminders.
- Every effort has been made to make sure our databases are secure. Your information can only be accessed by Nationwide Care Pharmacy and trusted HI Weldrick Ltd and Medicinechest Ltd staff and IT contractors. Occasionally, information may be viewed by trusted third parties such as Doctors and IT personnel for the purpose of improving this site.
- The site and app, our servers and third party service providers wherever they are based, have appropriate technical and organisational measures in place to protect against unauthorised or unlawful use of your personal information as well as the accidental loss, destruction or damage of your personal information whilst under our control.
- However, no data transmission over the internet can ever be guaranteed to be 100% secure and whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
- Your Community Pharmacist may use the information you supply to help in improving your wellbeing by informing your health decisions through advice, diagnostic testing and the management of chronic conditions. The information you supply here is important and will help Nationwide Care Pharmacy, HI Weldrick Ltd and Medicinechest Ltd understand your health needs better and improve the service given to you.With your permission only, Nationwide Care Pharmacy, Medicinechest Ltd and HI Weldrick Ltd may in future use this information to:
- Update you with information on services relevant to you provided by Nationwide Care Pharmacy and the NHS.
- Update you with relevant pharmacy and general health, diet and wellbeing retail offers
- Update you with any public health alerts, drug recalls and changes in treatment advice and also information relevant to your condition(s)
- Medicinechest Ltd and Nationwide Care Pharmacy may disclose depersonalised data (such as aggregated statistics) in order to describe sales, prescription demand, customers, traffic patterns and other site information to prospective partners, suppliers, medical researchers, sponsors, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
- Medicinechest Ltd may disclose depersonalised aggregated data to third parties in the event that we sell or buy any business or assets.
- Medicinechest Ltd may disclose your personal data if all or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers may be one of the transferred assets.
- Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request. Examples of the type of situation where this would occur would be:
- the administration of justice
- where we have to defend ourselves legally
- complying with the mandatory requirements of a government department collecting information
- to protect or defend the rights or property of Medicinechest Ltd or users of our services.
Nationwide Care Pharmacy are committed to protecting and respecting your privacy.
Related policies and statements
Please take the time to familiarise yourself with our policies:
For the purpose of the Data Protection Act 1988 (the Act), the data protection officer is at Nationwide Care Services Ltd, Amington House, 95 Amington Road, Tyseley, Birmingham, B25 8EP.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.nationwidecarepharmacy.co.uk (our site). We may also ask you for information when you report a problem with our site
- If you contact us, we may keep a record of that correspondence
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.
Uses made of the information
We may use the information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and your computer
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- To carry out our obligations arising from any contracts entered into between you and us
- To allow you to participate in interactive features of our service, when you choose to do so
- To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services, which may be of interest to you and we or they may contact you about these by post or telephone.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buy of such business or assets
- If Nationwide Care Pharmacy or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Nationwide Care Pharmacy
c/o Nationwide Care Services Ltd
95 Amington Road